The first step in fixing Windows software when it stops working is to identify the cause. There could be several reasons why your Windows software may not be working properly, including system conflicts, viruses, corrupt files and hardware issues.
System Conflicts
System conflicts are problems caused by two or more programs competing for the same resources. This can be caused by multiple versions of the same program running at the same time or incompatible software. To determine if this is the case, check the Program Manager to see what programs are running. Close any unnecessary programs that may be conflicting with the program you are trying to run.
Viruses
Another possibility is that your computer may be infected with a virus. Viruses can cause a variety of problems, including causing programs to crash. To check for viruses, install an antivirus program and run a full system scan. This will detect any malicious programs that may be running on your computer and remove them.
Corrupt Files
Corrupt files are another possible cause of Windows software not working properly. Corrupted files can be caused by a number of things, including improper installation or uninstalling of programs, power surges, or other system errors. To fix a corrupted file, use the System File Checker tool to search for and repair any corrupted files.
Hardware Issues
Hardware issues can also cause Windows software to stop working. If you have recently installed new hardware, such as a graphics card or sound card, make sure that it is compatible with your operating system and installed correctly. If the hardware is not installed correctly, uninstall the hardware and try reinstalling it.
If these steps do not fix the problem, contact the software’s customer support for further help. It is possible that the problem may require a more advanced fix and the customer service can advise you on the best course of action. It is important to remember to always back up your data before making any changes to your system.