What should I do if my scanner won’t turn on?

If your scanner will not turn on, there are a few possible causes that could be responsible. Thus, it is important to troubleshoot the issue in order to identify the root cause. This guide provides step-by-step instructions on how to troubleshoot a scanner which isn’t turning on.


1. Check the power connection: Make sure the power cord is plugged in properly and firmly connected to both the scanner and power outlet. If you are using a surge protector, make sure the power switch is turned on.

2. Check the power adapter or cable: If the power cord and outlet appear to be functioning correctly, it’s possible that the power adapter or cable is the problem. Inspect the power adapter or cable for any visible signs of damage, such as frayed wires or other physical damage. If the power adapter or cable is damaged, it must be replaced in order to restore power to your scanner.

3. Replace the fuse: If the power adapter or cable appears to be in working order, the next thing to do is inspect the power outlet for a blown fuse. If the fuse is blown, it needs to be replaced with the correct size and type of fuse.

4. Reset the scanner: If the above steps haven’t resolved the issue, you may need to reset the scanner. To reset the scanner, simply unplug the power cord from the rear of the scanner, wait 10 seconds, then plug it back in. This will reset the scanner and may restore power.

5. Test a different power outlet: If the scanner still won’t turn on after resetting it, try plugging it into a different power outlet. This will allow you to determine whether the issue is related to the power outlet or the scanner itself.

6. Check the warranty: If the scanner is still not turning on, it’s possible that there is an issue with the scanner itself that needs to be addressed. If the scanner is still under warranty, contact the manufacturer for further instructions on how to proceed.

7. Have it serviced by a professional: If the scanner is no longer under warranty and you’re unable to identify the source of the problem, it may be necessary to have it serviced by a professional. Many electronics repair shops specialize in scanner repair and can diagnose the issue and make any necessary repairs.