There are a few possible reasons why your scanner is not detecting your USB device.
The most common reason is that the USB driver for the device is not installed correctly or has become corrupted. This can occur due to incorrect installation or if updates to the operating system or device drivers have been installed. If you are using an older model of scanner, it may be necessary to install an updated driver before the USB device will be detected.
Another potential cause is that the USB port on the computer is not functioning correctly. This could be due to a hardware fault or a loose connection between the device and computer. To test this, try connecting the device to a different USB port on the same computer or a different computer to rule out a hardware issue.
It is also possible that the device itself is faulty. If the device works when plugged into another computer then the problem is likely with the computer you are using. It could have an outdated USB driver, be missing a required driver, or have a hardware fault preventing the USB port from working correctly.
Finally, it is possible that the device is not compatible with the software or hardware you are using. If the device was made for a different type of scanner or operating system, it may not be recognized by your scanner. In this case, you should check the device’s specifications against the scanner’s specifications to ensure compatibility.
In summary, there are a number of possible causes for a scanner not detecting a USB device. The most common causes are incorrect driver installation or a faulty USB port. Other potential causes include incompatibility between the device and scanner, or a faulty device. To diagnose the problem, you should ensure the correct driver is installed, check the USB port for any problems, and confirm the device is compatible with the scanner.