1. Check the System Requirements
To check the system requirements, open the Device Manager. Right-click on This PC in the File Explorer and select Manage. Then click on Device Manager in the left-side panel.
Look for your graphics card under the Display Adapters section. Right-click on it and select Properties. Then switch to the Details tab. Here you can find information about the graphics card, such as its make and model, as well as its minimum system requirements.
2. Update Drivers
If your graphics card’s drivers are out of date, then they may be causing the error. To update them, open the Device Manager, right-click on your graphics card and select Update Driver.
If the error persists, then you should try downloading and installing the latest drivers from the manufacturer’s website.
3. Rollback Drivers
If an update has recently been done on your graphics card, then it could be the cause of the error. In this case, you should try rolling back to the previous version of the driver.
Open the Device Manager and select the Update Driver option again. Then select the ‘Roll Back Driver’ button. If you don’t see this option, then the rollback could not be completed.
4. Disable Hardware Acceleration
Hardware acceleration is a feature used to boost the performance of certain applications. However, it can also cause errors with graphics cards. To disable it, right-click on the desktop and select Display Settings.
Scroll down to the bottom of the page and disable the ‘Use the hardware acceleration when available’ checkbox.
5. Change Power Settings
If your system is set to a power-saving mode, then this can cause errors with graphics cards. To change this, open the Control Panel and select the ‘Power Options’ link. Select the ‘High Performance’ plan and make sure that it is selected as the default.
6. Install the Latest Windows Updates
Outdated versions of Windows can be the cause of a number of errors including those related to graphics cards. To get the latest updates, open the Settings app, select Update & Security and then Windows Update.
7. Run a System File Checker Scan
The System File Checker is a Windows utility that can be used to scan and repair any corrupted system files. To run it in Windows 10, open the Command Prompt (Admin) and type sfc /scannow.
8. Check Your Video Card
In some cases, the problem may be caused by a faulty video card. To check this, open the Device Manager, right-click on your graphics card and select Uninstall Device. Then restart your computer to reinstall the driver.
If the error persists, then you should try a different video card.
9. Perform a Clean Boot
A clean boot is a process where you start Windows with only the essential services and programs running. This can help to identify the cause of the error since there will be fewer conflicting applications.
To do this, open the Run window (Windows key + R) and type msconfig. Then switch to the Services tab and make sure that all non-essential services are disabled. Then reboot your computer.
10. Run DirectX Diagnostic Tool
The DirectX Diagnostic Tool can help to diagnose and fix video card errors. This can be done by opening the Run window (Windows key + R) and typing dxdiag.
Switch to the Display tab and check the details of your graphics card. Make sure that the correct driver is being used, as well as any other pertinent information.
11. Reset Windows
If all else fails, then you may need to reset Windows. This will remove any corrupted files and restore the system back to its default settings, which can often fix errors.
To do this, open the Settings app and select Update & Security. Then select Recovery and click Get Started under the Reset this PC option.
Follow the on-screen instructions to reset Windows. This should hopefully fix any errors with your video card.