1. Check the physical connection of your keyboard
• Check the cables connecting your keyboard to the computer:
If you are using a USB or PS/2 connection, make sure that the cable is firmly connected to both the keyboard and your computer. Also, check for any visual signs of damage such as broken or bent pins on the connector. If the cable appears damaged, you should try replacing it with a new one, as this is likely the source of the problem.
• Check the port:
If the connection type is wireless, verify that the receiver is securely connected to the port on your computer. Also, make sure that there are no wireless devices nearby that could be interfering with your keyboard’s signal. If the connection is Bluetooth, ensure that your keyboard is paired correctly with your computer.
2. Update your keyboard driver
If the physical connection of your keyboard seems fine, the next step is to update its driver. Updating the driver is often the simplest way to fix various driver-related issues. You can do this by following the steps below:
• Right-click Start button and select Device Manager from the list of options. You can also open Device Manager by pressing the Windows logo key and the letter X on your keyboard.
• Expand Keyboards and find your device. Right-click on it and select Update Driver.
• Select Search automatically for updated driver software. Windows will then search for any available driver updates online.
• If the update was successful, restart your computer and check if the issue is resolved.
3. Uninstall and reinstall your keyboard
If the driver update did not fix the problem, you should try uninstalling and reinstalling your keyboard. This can help repair certain software issues and also remove any corrupted files that may cause the problem. Follow the steps below to do this:
• Right-click Start button and select Device Manager from the list of options.
• Expand Keyboards and find your device. Right-click on it and select Uninstall Device.
• Confirm the uninstallation by following the on-screen instructions.
• When the uninstallation process is finished, restart your computer and let Windows detect and reinstall the driver for your keyboard automatically.
4. Troubleshoot your Keyboard
Windows has a built-in troubleshooter that can help you resolve common hardware and device issues, including problems with your keyboard. To access the troubleshooter, do the following:
• Right-click Start button and select Settings from the list of options.
• Go to Update & Security > Troubleshoot.
• Under Hardware and Devices, select Keyboard and click Run the troubleshooter.
• Follow the on-screen instructions to complete the troubleshooter.
5. Reinstall Windows
If none of the above methods worked, then the last resort would be to reinstall Windows. This means that you would need to format your computer and install the version of Windows that you are currently using. It is important to back up all of your important data before performing a clean installation, as all of your current files will be deleted in the process. You can also use a recovery drive to reinstall Windows without losing any of your data.
It is important to note that a clean installation of Windows should only be performed as a last resort if all other methods fail. It can take several hours to format and reinstall Windows, so it is better to start with the other solutions before attempting a re-installation.