Uninstalling and reinstalling drivers for your scanner can help solve multiple problems, including if the device is not recognized or if it has suddenly stopped working. Here’s how to uninstall and reinstall the drivers:
1. Ensure your scanner is disconnected from your computer. Unplug all cords from the scanner, including power, USB, and any other connections. This will ensure that no data is lost during the uninstall process.
2. Access your computer’s Device Manager. On Windows use the Windows key + R and type “devmgmt.msc” into the field. On Macs use the Finder, select the Applications folder, then choose Utilities, and then select Device Manager.
3. Locate your scanner’s drivers in the list of devices. You may need to expand the categories to find it. In the Device Manager, right-click on the scanner drivers and select Uninstall.
4. Confirm that you want to uninstall the drivers by clicking on Yes in the pop-up window.
5. Exit the Device Manager, and restart your computer.
6. Once the computer has restarted, visit the manufacturer website for your scanner and download the appropriate drivers for your scanner model. Install the drivers following the instructions provided by the manufacturer.
7. If asked, restart your computer once again.
8. Connect the scanner to your computer via one of the connections (power, USB, etc.).
9. Verify that the drivers have been installed correctly by checking the Device Manager. The scanner should appear and no errors should be present.
10. To confirm that the installation was successful, try scanning a document. If the scan is successful, then you know that the drivers were installed correctly.
We hope this guide has helped you to successfully uninstall and reinstall the drivers for your scanner!