If your computer won’t boot up after installing a driver update, the first step is to remove the driver completely. Uninstalling any current driver updates can help resolve the issue, although it may not be the only solution necessary.
1. Power down the computer completely and disconnect all external devices such as a mouse, keyboard, etc.
2. Reboot the computer and press F8 before Windows loads. This will bring up an options menu. Select “Safe Mode with Networking” from the list.
3. Once in Safe Mode, open the Device Manager. This can be done by using the “Run” command (Windows key + R) and typing in “devmgmt.msc”.
4. Locate the device the driver was installed for. You may need to expand each item in the device manager in order to find the correct device.
5. Right-click on the device and select “Uninstall”. You will be asked if you want to delete the driver files. Check the box and click continue.
6. Once the driver has been uninstalled, restart the computer normally.
7. At this point you should be able to get back into Windows. However, if the problem persists, it may be necessary to reinstall the latest driver from the device manufacturer’s website.
8. Download the appropriate driver for your system. Be sure you are downloading the driver that is compatible with your operating system.
9. Once the driver is downloaded, follow the installation instructions included with the download.
10. After the driver is installed, reboot the computer and test the new driver. If the computer fails to boot up properly, you may need to uninstall the driver again or contact the device manufacturer for additional support.
By following the steps outlined above, you should be able to troubleshoot and resolve most issues related to driver updates on your computer. If after making these changes the issue persists, contact the device manufacturer or a computer technician for additional assistance.