If your computer is randomly crashing, there are many things you can do to try and identify the cause of the issue and resolve it. Below are some steps to help you troubleshoot and eventually fix the issue.
1. Check for Viruses or Malware
One of the first things to look out for if your computer is having random crashes is if it has been infected with a virus or another type of malicious software. Malware on your computer can cause all sorts of problems, including random crashes. It’s important to make sure your computer is protected from these threats by using an up-to-date antivirus and anti-malware program.
2. Review System Logs
System logs are files that contain information about your computer’s activity. Reviewing your logs can help you troubleshoot many issues, including random crashes. You can find your system logs in the Event Viewer in Windows or in Console in macOS. Look for any errors or warnings that indicate a possible cause of the crash.
3. Update Drivers and Software
Outdated drivers and software can cause random crashes. Make sure all your drivers and programs are up to date. You can find software and driver updates on the manufacturer’s website or by using an automatic updating tool such as “Driver Booster”.
4. Scan Your Hard Drive
If your hard drive has developed any bad sectors or has errors, they could be causing random crashes. To check if this is the case, run a disk scan to identify any potential problems. In Windows, open the “Command Prompt” and type “chkdsk /f” followed by Enter. This will scan your hard drive for any errors. In macOS, open the “Disk Utility” and select “Verify Disk”.
5. Check the Temperature of Your Computer
High temperatures can cause a computer to crash due to hardware components getting too hot. You can use a third-party application such as “Core Temp” or “SpeedFan” to monitor the temperatures of your processor and other components. If the temperatures are higher than normal, make sure your computer has adequate ventilation and is not being cramped inside a small space.
6. Test Your RAM
Random Access Memory (RAM) plays an important role in the operation of a computer and can cause random crashes if it is damaged or suffering from errors. To test your RAM you can use a memory diagnostic tool such as “Memtest86”. These tools will scan your RAM and identify any potential issues. If any problems are detected, you will need to replace your RAM.
7. Clean Your Computer
A dirty computer can cause overheating, leading to random crashes. Make sure your computer is free of dust and dirt. Use a compressed air duster to blow out any dust and debris from your fans and vents. Also, remove any built-up dust from around your processor using a cotton swab dipped in rubbing alcohol.
8. Uninstall Recently Installed Applications
If you recently installed a new application on your computer, it could be the cause of your random crashes. To find out if this is the case, uninstall the application and see if the crashes stop.
9. Perform a System Restore
If none of the steps above have been successful, you can try to perform a system restore. This will restore your computer to a previous working state. To do this, open the “Control Panel” in Windows and navigate to “System and Security”. Then click on “System” and select the “System Protection” tab. Click the “System Restore” button to begin the process.
In macOS, open “Time Machine” and choose the “Restore” option. Select the time and date you want to revert your computer back to and then click “Restore”.
Hopefully, one of these steps has helped you identify and resolve the issue with your computer’s random crashes. If none of these steps have worked, you should try contacting a computer repair specialist.