If your video card drivers won’t install on Windows, there are several steps you can take to try and resolve the issue.
1. Restart your Computer
Sometimes restarting your computer can do wonders, so it can be worth giving this a try first before proceeding with other more technical methods.
2. Check the Manufacturer and Model Number
Before you start trying to troubleshoot your video card drivers, you should make sure that you know what the manufacturer and model number of your video card is. This information will be displayed in your system’s Device Manager.
3. Update Windows
Make sure that Windows is up to date by running Windows Update. Microsoft regularly releases updates which can fix compatibility issues and other problems.
4. Download the Latest Drivers
Once you have identified the manufacturer and model number of your video card, you can search for the latest drivers on the manufacturer’s website. Make sure to download the correct version for your operating system.
5. Disable Unnecessary Software
Any software that is running in the background can interfere with the installation process. Try disabling any unnecessary software and then attempt to install the drivers again.
6. Uninstall Existing Drivers
If you have existing drivers installed, you may need to uninstall them before attempting to install new ones. This can be done through the Device Manager.
7. Disable Antivirus Software
Antivirus software can sometimes block or interfere with the installation process. You should try temporarily disabling your antivirus software and then attempting to install the drivers again.
8. Install in Safe Mode
Installing drivers in safe mode can often help to bypass any problems associated with software conflicts. To enter safe mode, restart your computer and press F8 as it is booting up.
9. Rollback Drivers
If you have recently upgraded your drivers, it can be worth trying to rollback to an earlier version. This can often resolve problems caused by incompatibilities between different versions of drivers.
10. Troubleshoot Hardware Problems
If none of the above methods have worked, you may need to check for hardware faults. Try using another video card (if possible) to see if the problem is with the hardware rather than the driver.
If you are still unable to install your video card drivers after trying the steps above, it can be worth seeking professional help from a computer technician.