The most common cause of a scanner jamming is the incorrect loading of paper. The size, weight, and quality of the paper being used can all have an impact on whether the scanner is able to properly take in and transport the paper. If the paper is the wrong size, it may be too small or large for the scanner’s feeder, causing it to jam. Other causes of a scanner jam include dirty or worn rollers, improper paper guides, a bad connection between the scanner and the computer, foreign objects inside the scanner, or a technical issue with the scanner itself. It is important to check each of these components as they could be causing the jamming.
Before loading paper into the scanner, make sure that it is the correct size and weight for the scanner. It is also important to use good quality, new paper that is not too thin or thick. Make sure that the paper guides are adjusted so that the paper does not exceed the scan area of the platen or the paper feeder. If you are using an older model printer, you should make sure it is regularly cleaned and maintained following manufacturer instructions as this can help reduce jams.
If the scanner still continues to jam, then there may be a connection problem between the scanner and the computer. Try unplugging the scanner and plugging it back in to see if that fixes the issue. If the problem persists, it is best to contact the manufacturer or a computer technician to help diagnose the issue. They may need to open up the scanner to inspect the internal components and look for any foreign objects that may be causing the jamming. In some cases, the issue may be due to a technical issue with the scanner itself, and a replacement unit may be necessary.