If your mouse or keyboard is not working correctly in Windows, there are a number of possible causes that could be to blame. It is important to identify the cause of the problem before attempting any repair actions as this will ensure the correct solution can be applied.
The most common causes for a mouse or keyboard not working correctly are:
1. Driver Issues
The most likely reason for a mouse or keyboard not working correctly is due to an outdated or incorrect driver. Drivers are small pieces of software which allow the operating system to communicate with hardware devices. If an outdated or incorrect driver is installed, it can lead to the mouse or keyboard not functioning properly.
To resolve an issue caused by a driver, the best course of action is to download and install the latest version of the driver from the manufacturer’s website.
2. Hardware Issues
Another potential cause of a mouse or keyboard not working correctly is a hardware issue. This could be down to a faulty component, poor connections, or physical damage.
In the case of a faulty component, such as a broken key or mouse wheel, the best option is to replace the component with a new one. If the connections are loose or damaged, then the cables need to be tightened or replaced. Physical damage will usually require complete replacement but if the device has a warranty, this may be covered.
3. Software Issues
Software issues can also cause a mouse or keyboard to become malfunctional. This is usually due to a conflict between the applications or processes being used or due to corrupted files.
To resolve a software issue, the best course of action is to update all drivers, applications, and operating systems. If this doesn’t resolve the issue, then it may be worth performing a clean boot to determine whether any conflicting software is causing the issue.
4. Battery Issues
Wireless mice and keyboards which require batteries can sometimes become unresponsive due to failing batteries. If this is the case, then the best course of action is to replace the batteries with new ones and test the device again.
In conclusion, if your mouse or keyboard is not working correctly in Windows, then there are a number of potential causes that could be to blame. Identifying the cause of the issue is the first step to resolving it, and this may include updating or replacing drivers, addressing hardware issues, resolving software conflicts, or replacing batteries.