Using a mouse or keyboard that is not functioning properly can be very frustrating, especially when it is preventing you from doing important tasks. In some cases, the cause of the problem may be due to a malfunction with the device, while other times the issue may be software-related. This article will provide a few potential solutions that should help you diagnose and resolve your issue.
1: Check Your Device Connections
The first thing to do if your mouse or keyboard is not working properly is to check the physical connection. Make sure the device is securely plugged into the correct port on your computer, and that the USB cable is not loose or damaged. If you are using a wireless keyboard or mouse, make sure the batteries still have power, as well as ensuring that the wireless receiver is correctly connected.
2: Troubleshoot Driver Issues
If the device is correctly connected, then it is possible that you may need to update or reinstall the device’s drivers in order for it to work. To do this, go to Device Manager (Press Windows Key + X and select ‘Device Manager’). The device that is causing issues should be listed, so right-click it and select Update Driver from the menu. If the driver does not update automatically, you may need to manually download and install the correct driver for the device.
3: Reset the Keyboard or Mouse
If the issue is more serious, then you may need to reset the device. This can be done by fully unplugging and re-connecting the keyboard or mouse. If this does not solve the issue, you can try resetting it by pressing a small pinhole button on the bottom of the device. Alternatively, you may need to reset the device to its factory settings.
4: Run a Scan
In some cases, your issue might be caused by malware or other malicious software. To check for this, run a scan using your antivirus software. This should identify any malicious software and allow you to remove it from your system.
5: Verify the Software Settings
The last thing to do if your mouse or keyboard is not working properly is to check the settings in your operating system. Go to Control Panel > Hardware and Sound > Devices and Printers. Here you should be able to see if there are any settings or configuration issues that could be causing the problem.
Conclusion
By following the steps listed above, you should be able to determine why your mouse or keyboard is not functioning correctly. If the issue still persists, it is best to contact a professional for help.